Terms & Conditions

Welcome to Belmonte, one of the most trusted and renowned fashion brands in Bangladesh. By accessing our website, browsing our products, or making a purchase, you agree to abide by the terms and conditions mentioned below. These policies are designed to ensure a transparent and secure shopping experience for both our customers and our company.

General Information

  • Belmonte operates as a premium fashion retailer in Bangladesh, offering high-quality fabrics, ready-to-wear collections, and custom tailoring services.

  • By purchasing from our website, you are entering into a binding agreement with Belmonte regarding your use of our products and services.

Order Placement & Confirmation

  • All orders placed through our website are subject to availability and acceptance by Belmonte.

  • Once you place an order, you will receive a confirmation email or SMS with your order details. Orders are only considered confirmed once payment is received.

  • In the event of a stock-out, Belmonte reserves the right to cancel the order and will notify the customer promptly.

Pricing & Payment

  • All prices displayed on our website are in Bangladeshi Taka (BDT) and include applicable VAT unless otherwise stated.

  • Prices are subject to change at any time without prior notice, depending on fabric availability, market conditions, or special promotions.

  • Belmonte accepts payments through secure online gateways and Cash on Delivery (COD) where applicable.

Delivery Policy

  • Standard delivery timelines:

    • Inside Dhaka: within 5 working days.

    • Outside Dhaka: within 10 working days.

  • Delivery delays may occur due to strikes, natural disasters, or unavoidable courier issues. Belmonte will not be held responsible for such delays but will make every effort to assist customers.

Intellectual Property Rights

  • All product designs, photographs, website content, and branding are the exclusive property of Belmonte.

  • No individual or company may reproduce, copy, or use any material from our website without prior written permission from Belmonte.

Limitation of Liability

  • Belmonte strives for accuracy in product details and descriptions. However, slight variations may occur in fabric color or design due to lighting and digital displays.

  • Belmonte shall not be held liable for delays or damages caused by third-party courier services.

Customer Agreement

  • By completing an order on our website, you confirm that you have read, understood, and agreed to our Terms & Conditions, Refund & Return Policy, and Privacy Policy.